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Hyland Software Enables Shannon Development to Automate and Improve Business Process Efficiency

London – September 18, 2007 – Hyland Software today announced that Shannon Development, Ireland’s only dedicated regional economic development company, has chosen to implement OnBase, Hyland’s rapidly deployable suite of enterprise Content Management (ECM) software applications. Shannon Development will use OnBase to improve and automate its business processes.

Shannon Development chose the OnBase ECM solution to enable the company to improve its document processing and automated Document Management procedures.

John Rea, Information Systems Manager at Shannon Development, comments: “We were looking for an easily administered solution which was user-friendly and integrated Document Management with workflow. Following a competitive procurement process, we selected Hyland Software’s OnBase to improve our Document Management processes.”

Shannon Development is just one of a number of companies that is planning to reap the benefits of Document Management technologies. A recent survey conducted by AIIM, the ECM Association, found that 63 percent of Irish and UK companies are planning to invest in ECM solutions over the next 12 months. The survey also found that 10 percent of companies questioned currently spend more on workflow and Business Process Management software than they did just one year ago.

Nicole Buehler, Director of Strategy for EMEA, at Hyland Software, said: “Many organizations are beginning to take a more strategic view of their core business processes in order find ways to execute their operations more effectively. Using ECM to rationalize and better manage content-driven processes enables companies to do business more productively, cost-effectively and is frequently key in helping them achieve their organizational goals.”

The AIIM survey also found that, for 35 per cent of respondents, it is very important to justify spending on records and Document Management initiatives with noticeable cost reductions. More than a third – 39 percent – expect to see a return on investment within one to three years. Companies do, however, seem confident that ECM solutions can deliver on their promises with 63 percent of companies surveyed looking to invest in records management and archiving initiatives and 51 percent in E-Mail Management over the next 12 months.

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